Privacy policy

Introduction

KL Construction ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy explains how we handle any personal information we collect from you when you use our website or engage our construction services in Solihull, Birmingham, and across the West Midlands.

Information We Collect

We may collect and process the following information:

• Name and contact details (including email address and telephone number)
• Property information related to construction projects
• Communications between you and KL Construction
• Information provided when requesting a quote or consultation
• Technical information about your visits to our website

How We Use Your Information

We use your information to:

• Provide construction services and respond to enquiries
• Process and fulfil construction projects
• Communicate with you about your project
• Comply with legal and regulatory requirements
• Improve our services
• Send you relevant updates about our services (where you have consented)

Legal Basis for Processing

We process your information on the following legal grounds:

• To perform our contract with you
• For our legitimate business interests
• To comply with legal obligations
• With your consent, where required

Data Storage and Security

Your information is stored securely within the United Kingdom. We implement appropriate technical and organisational measures to protect your personal information.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your construction project
• Comply with building regulations and warranties
• Meet legal, tax, and accounting requirements

Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict processing
• The right to data portability
• The right to object to processing

Third-Party Sharing

We may share your information with:

• Subcontractors working on your project
• Professional advisers (e.g., architects, surveyors)
• Regulatory bodies when required by law
• Insurance providers

We do not sell your personal information to third parties.

Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

For privacy-related enquiries, please contact:

KL Construction
Email: lukeklconstruction@gmail.com
Phone: 0773 048 6816

Complaints

If you have concerns about how we handle your personal information, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Your Choices

You can choose whether to receive marketing communications from us. You can opt out at any time by contacting us.